Does a tech manager need to be tech-savvy?

To work in IT you have to have a tech background, right? Nope. With the right set of management skills, even a nontechnical person can make it as a successful manager. Sure, it helps to understand the bits and-bytes of each employee's area of expertise.

If nothing else, it means the manager can appreciate what the staff does right and recognize weaknesses. But how can managers accurately evaluate team performance or assign tasks when they know little or nothing about what the individual does? According to some technical employees, the answer is communication.

That's not to say you can be a bozo about the area you're responsible for. People sometimes assume that a good manager can manage anyone. However, a case can easily be made that tech managers should have at least a rudimentary idea of what their teams do. To manage effectively, the manager needs to understand enough to allocate resources and to schedule reasonable time frames for project completion.